Privacy Policy

1. Introduction

Welcome to Pawprint Kitchen ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our pet recipe management application.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password when you create an account
• Pet Information: Pet names, species, weights, dietary requirements, and health information
• Recipe Data: Custom recipes, ingredients, meal plans, and nutritional information
• Settings: User preferences, unit system, and currency preferences

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, and interaction patterns
• Device Information: Browser type, device type, operating system, and IP address
• Cookies and Tracking: As described in our Cookie Policy below

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Personalize your experience and provide content relevant to your interests

4. Cookie Policy

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

4.2 Types of Cookies We Use

4.3 Managing Cookies

You can manage your cookie preferences at any time by:

• Using the cookie consent banner that appears when you first visit our site
• Clicking "Customize Settings" in the cookie banner
• Adjusting your browser settings to block or delete cookies (note: this may affect website functionality)

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting, analytics, email services)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication and session management
• Regular security assessments and updates
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request transfer of your data to another service
• Opt-Out: Opt-out of certain data processing activities (e.g., analytics cookies)
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at privacy@pawprintkitchen.com. You can also manage your data through your account settings, including exporting your data. To delete your account, please send an email to privacy@pawprintkitchen.com with your account email address and a request to delete your account. We will process deletion requests within 7 business days.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8.1 Account Deletion

You may request deletion of your account and all associated personal information at any time by sending an email to privacy@pawprintkitchen.com with your account email address and a request to delete your account.

Upon receiving your deletion request, we will process it within 7 business days. We will delete or anonymize all of your personal information, including but not limited to:

• Account information (email, name, password)
• Pet information (names, species, weights, dietary requirements, health information)
• Recipe data (custom recipes, ingredients, meal plans, nutritional information)
• User preferences and settings
• Session and authentication data
• Any other personal data associated with your account

Data Export: Before deletion, you may export your data at any time through your account settings. We recommend exporting your data before requesting account deletion, as the deletion process is irreversible.

Legal Retention: We may retain certain information where required by law or for legitimate business purposes, such as:

• Information required to comply with legal obligations, resolve disputes, or enforce our agreements
• Anonymized or aggregated data that cannot be used to identify you
• Backup copies that are automatically deleted according to our backup retention schedule
• Server logs that may contain anonymized identifiers (user IDs, resource IDs) but not personal information like names or email addresses. These logs are retained for operational and security purposes and are automatically purged according to our log retention policy.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: